4400 Privacy Policy — Your Data Stays Protected
400 places the highest importance on protecting the personal information of its users. This policy clearly explains what data we collect, how we use it, and how we keep it secure. By using the platform, you are considered to have accepted this policy.
- Details of data collected
- Purpose of Data Use
- Cookies & Tracking
- Data Retention & Security
- User Rights
- Policy Updates & Contact
What Data We Collect
Various types of data are collected when you create and use an account on4400. Each category is detailed below.
- Full name, email address, and mobile number
- Date of birth (for age verification)
- National ID or passport number (at the time of verification)
- Address (optional, may be required during the KYC process)
- BKash, Nagad, or Rocket number (for transaction identification)
- Deposit and withdrawal history (in ৳ BDT)
- Transaction date, time, and amount
- Full card or bank account numbers are never stored
- IP address and location (city level)
- Device type, operating system, and browser
- Screen resolution and language settings
- Platform access times and session duration
- Time spent on each game or section of the platform
- Betting type, preferences, and frequency
- Search history and click tracking
- Content of customer support interactions
Why and How Your Data Is Used
4400 uses collected data solely for specific, legitimate purposes. No user data is ever sold to advertisers or third parties without the user's consent.
Primary Use
- Account creation, management, and verification
- Processing deposits and withdrawals
- Transaction security and fraud prevention
- Customer support and complaint resolution
Improvement & Personalization
- Analysing usage patterns to improve the platform experience
- Game recommendations based on user preferences
- Sending relevant promotions or offers (with your consent)
- Monitoring site security and technical issues
Legal Obligations
- Compliance with applicable laws and regulations in Bangladesh
- Responding to financial inquiries or requests from regulatory authorities
- Reporting suspicious transactions (where applicable)
Cookies & Tracking Technologies
The 4400 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.
Cookie Types
- Essential Cookies: Required to maintain login sessions, store security tokens, and keep core platform functions running.
- Functional Cookies: Remembers your language preference, theme settings, and recently viewed games.
- Analytics Cookies: Used to understand which sections of the site are most visited. All such data is fully anonymized.
- Marketing Cookies: Applies only to users who have given consent, to keep platform offers relevant.
You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform features.
Data Retention, Security & Third Parties
Data Retention & Security
Your data is stored on secure servers and protected with industry-standard encryption. 400 ensures data security through the following measures:
- Data transfer via SSL/TLS encryption
- Data stored in the database is kept in an encrypted state
- Regular security audits and vulnerability assessments
- Data is deleted after a set period once an account becomes inactive
- Staff access is limited to only the data necessary for their role
Sharing Data with Third Parties
4400 does not sell users' personal data. Limited information may be shared in the following specific circumstances:
- Payment Processors: Necessary information is shared with payment gateways such as bKash or Nagad to process transactions.
- Game Providers: Session data may be shared with licensed game providers for the purpose of running live games.
- Law Enforcement Agencies: Information may be disclosed in response to a court order or a lawful request from the relevant authorities.
- Fraud Prevention: Anonymous data is analyzed with security partners to detect and prevent fraudulent activity.
Your Rights & Policy Updates
Your rights regarding your data
400 gives users full control over their personal data. Any of the requests below can be submitted by emailing [email protected]:
- Right to Access: You may request to see what personal information we hold about you.
- Right to Rectification: You can request that incorrect or outdated information be updated or corrected.
- Right to Erasure: Upon account closure, you may request deletion of any data that is not required to be retained under legal obligations.
- Right to Restrict Processing: You can request that your data no longer be used for specific purposes.
- Right to Portability: You can request a copy of your data in a portable, machine-readable format.
We will respond to your request within 30 business days of receipt. If additional time is needed for complex requests, you will be notified in advance.
Policy Updates
4400 reserves the right to update this Privacy Policy. Prior notice will be given on the platform for any significant changes, and where applicable, registered users will be notified by email. Continued use of the platform following any changes will be taken as acceptance of the revised policy. The latest version of the policy will always be available on this page.
Have a question about data protection?
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with us.